Customer Relationship Menagement

How frequently have you encountered situations where critical customer information goes missing due to employees being on vacation or departing the company? This underscores the significance of having software that consolidates all information in a singular repository. The Toscana CRM module offers a solution to address such challenges, leading to enhanced sales processes and resolution.

Foster strong customer relationships and streamline sales with Toscana CRM

Toscana CRM module represents a cornerstone of modern business operations. It empowers organizations to cultivate strong customer relationships, streamline sales processes, and deliver exceptional customer service. By utilizing the CRM module, you gain access to a comprehensive overview of all inquiries received by your company, regardless of their source, whether it be via phone, email, or otherwise. This grants immediate visibility into their statuses, virtually eliminating the risk of overlooking a client. Toscana diligently archives every interaction with your clients. When you access a client's profile, you're granted complete access to their communication history, simplifying the retrieval of essential information. Toscana's capabilities extend to customer segmentation, empowering you to execute targeted marketing campaigns and engage in personalized communication.

Enhance organization using Toscana's CRM Calendar

An important component of our CRM module is the integrated calendar, allowing you to schedule critical appointments that remain visible in your calendar. Moreover, the system proactively sends email notifications in advance of scheduled activities, ensuring you stay organized and never miss an important commitment.

These CRM functions in Toscana work together to streamline customer interactions, improve sales processes, enhance customer service, and ultimately build and maintain strong, long-lasting customer relationships.


Inquiries And Orders

Centralized list of inquiries

Overview of all inquiries regardless of their source (phone, email, web…)

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Sales

Contact and account management

Store detailed information about customers and accounts

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CRM

Lead management

Track and manage all leads

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Inquiries And Orders

Communication tracking

Record all communication with clients

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Sales

Complaint management

Entry and processing of complaints

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CRM

Integrated calendar

Never miss an important commitment

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