Centralized list of inquiries

All incoming inquiries, whether they arrive via email, phone calls, or your online store, are consolidated into a centralized inquiries and orders system. This central hub provides you with a clear and comprehensive overview of all inquiries, virtually eliminating the risk of overlooking any. It offers real-time insights into their status, indicating whether a response has been provided, and in which phase each inquiry currently resides.

Overlooking or forgetting inquiries can result in lost sales opportunities, making this tool invaluable in today's highly competitive market. Every client holds significance, underscoring the critical role this system plays in enhancing customer service and boosting sales. Email-based inquiries are seamlessly integrated into the system without the need for manual data entry, while phone inquiries can be manually input using a user-friendly form. Additionally, inquiries originating from your webshop or website are automatically channeled into the Toscana platform.

Within the centralized list, along with inquiry status, you can readily access other pertinent information such as the company name, email address, sender's name, important notes, inquiry details, and the designated responsible party.