References

Bucik d.o.o. is a family printing house from Slovenia with more than 40 years of existence. They started as a small graphic studio and gradually expanded into offset, digital, and finally, large format printing sectors. Their rich product portfolio includes various products, from classic promo materials such as flyers, brochures, notebooks, posters to books, food packaging, car wrapping, outdoor branding, and much more.

Bucik d.o.o. is proof that even smaller companies can significantly benefit from an ERP system. Toscana ERP has been an integral part of their company for several years now, helping them run their business efficiently and ensuring systematic business growth.

“Very satisfied with the program. Responsive, professional, and take care of customers to have comprehensive support. They adapt to users and are always looking for new solutions to improve the program. I highly recommend it.”
Simon Bucik, CEO

Compex is one of the largest offset and digital printing companies in Bosnia and Herzegovina. They specialize and are famous for producing all types of packaging boxes, including luxury gift boxes. In their rich product range, we can find fine commercial packaging, laminated packaging, lined boxes, bags, books, brochures, calendars, catalogs, wobblers, stickers, labels, glasses coasters, and more. They are the only company in BIH offering blister technology (on various sizes of blister cartons).

To support the continuous growth of their company, Compex started searching for an ERP&CRM system that would help them improve communication between departments and improve the efficiency of their operations. Toscana emerged as the most suitable partner in this quest, as its solution was best adapted to meet the needs of the printing industry. One of the Toscana’s features that they found crucial was the customized print price calculation which helped them improve the accuracy of their sales quotes and increase competitiveness in the market.

Eti-tisak d.o.o. as a company, it has many years of experience in the processing and production of self-adhesive and non-self-adhesive labels on standard TTS materials. They also include the processing of various types of cardboard suitable for thermal transfer printing and thermal direct, as well as certain materials for flexible packaging.

They have been using the Toscana system for over eight years, and we can confirm with pleasure that we have much more than a classic partnership relationship, mutual trust has been built during the mentioned period, and Eti Tisak is an example of a company that is always looking at how to improve its business in every segment. Toscana system allows them to plan and turn improvements into reality.

Mihokovic Metal Solutions is a metal manufacturing and processing company based in Croatia with more than 25 years of experience in this industry. By continuously investing in new technologies and educating our team, they were able to meet the high demands of manufacturing and finishing metal. They manufacture steel, aluminum, and stainless steel parts according to project requirements. Just some of the products they produce are metal stands for the cosmetics, food, and IT industries, cases for electronic devices, metal furniture parts, external decking, and pergolas.

German International School in Zagreb offers a high-quality educational program ranging from kindergarten to high school, including the final diploma examination.

Given their innovative approach to education, it was not surprising when they decided to find an ERP system to improve their administrative tasks. During their first meeting, it was clear that the professional team knew what they needed and how to enhance their daily tasks. Toscana ERP & CRM system helped them streamline their complete administration process, from student enrollment with all details to issuing and sending various types of documentation directly from the Toscana system.

AT BAS provides services for servicing, repairing, and maintaining automatic control elements and offers maintenance services for complete systems. They specialize in retrofitting automation systems in air conditioning.

AT BAS implemented the Toscana service module to plan service tasks, create and track project tasks and quotes, and document communication with clients. Field employees can work on mobile devices, enter notes into work orders, create travel orders, and capture on-site conditions using their mobile phone cameras. The image archive is automatically added to the work order. Additionally, they can immediately obtain the signature of the responsible person on the mobile device screen to conclude the work order. All data is instantly visible to administrative staff.

UNIS Telecom d.o.o. was established in 2019 in Metković. They specialize in creating conceptual telecommunications solutions. They offer a wide range of services to their clients, including acquisition, consulting, project management, integration, monitoring and support services, system design, installation, and analysis of various systems. They also provide various training programs and products from renowned IT and telecommunications equipment manufacturers. They excel in providing turnkey solutions in both fixed and mobile telecommunications, encompassing acquisition, design, construction, integration, and network optimization.

They chose Toscana Systems because they needed a solution to quickly create offers and connect work orders, as well as to monitor field personnel's activities. The Toscana service module played a significant role in this regard, as it allowed field employees to access task lists and locations, complete travel and work orders, all through mobile devices. On the other hand, all data entered is immediately visible to administrators in their offices.

Index, as a media company, operates the most widely read portal in Croatia. They are known for their investigative journalism, impartiality, and professional work, which is highly valued by their readers.

Due to the popularity of the portal, the demand for advertising services has been steadily increasing year after year. Their sales and marketing department needed an adequate system to streamline their current business processes and improve efficiency. They found the solution in Toscana Systems, and it was clear from the first presentation that the Toscana business module was precisely what Index needed. With specific discount allocations, different pricing lists, communication tracking through integrated CRM, and a fast and straightforward accounting module, they enhanced their daily tasks and became more efficient.

Moreover, Toscana Systems regularly updates and customizes the software to meet market demands.

AVEM is a family-owned company in Županja, offering a recognized range of products in the market, including frozen products, bread crumbs, and various flavored breadsticks. The company's core values include a commitment to tradition and quality, combined with innovation that has enabled AVEM to successfully operate for over a century. AVEM secured EU funds for business improvement, expansion of production, diversification of their product range, replacement and upgrading of existing equipment, and an increase in the number of employees.

To successfully implement this transition, they chose the Toscana production module, which provides professional tools for monitoring this type of production and meets all the requirements demanded by ISO standards.

Dr. Ines Maletić, a specialist in anesthesiology, resuscitation, and intensive care, and Dr. Duško Maletić, a specialist in surgery and urology, founded the Poliklinika Dr. Maletić in Daruvar in 1998. A decade later, their daughter, Dr. Ana Maletić, a specialist in plastic, reconstructive, and aesthetic surgery, joined the clinic.

Poliklinika Maletić has been one of the oldest users of the Toscana system, with a successful collaboration spanning over 13 years. They use Toscana System for patient record keeping, appointment scheduling, procedure details entry (customized for each doctor), and the ability to add photos for before-and-after comparisons.

Curent Print is an offset and digital printing house founded in 1991. It is a family company that has significantly expanded over the years and now provides its services throughout the Balkan region, building solid business relationships. A wide printing range, short deadlines, competitive prices, and long-standing clients are just some of the indicators of quality business. In its product portfolio, we can find many types of printed products, such as books, magazines, brochures, catalogs, flyers, posters, envelopes, notepads, invitations, and more.

Their main business strategy is constant growth and improvement, and following this strategy, they decided to invest in an ERP system. They recognized Toscana Systems as a reliable partner primarily due to its experience and knowledge of the graphics industry. Toscana Print is helping Curent Print in many aspects of their business, such as Sales quote creation, production planning and management, cost control, and finally, management of their finances. Toscana Systems constantly monitors the market's needs and adjusts the software accordingly. One of the solutions developed to meet the needs of the Serbian market was enabling the sending of e-invoices directly from the system. This is one of Toscana’s features that Curent Print finds essential in their everyday business.

Datapons is an offset and digital printing company located in Skopje, Macedonia, with more than 23 years of experience in the graphics industry. They are one of the leading printing companies in Skopje, and they currently employ around 40 people. Their manufacturing facility is fully equipped with machines for post-print finishing: die-cutting, saddle stitching, trimming, gluing, binding, embossing/debossing, perforating, hardcover making and foil stamping, etc.

To better streamline their processes and achieve more efficient production, they decided to start searching for ERP software, and their final choice was Toscana Print. Toscana Print helped them digitalize many parts of their business, including production, which enabled them to reduce costs and improve quality control.

“Our printing house has been using the software for almost a year, and it has improved efficiency and communication in production and sales. It is a broad and all-encompassing program with many useful tools, reports, and calculations for printing production. The Toscana team is always available for adaptations needed or questions from the users. An essential software for any printing business!”
Olja Gerasimovska, Datapons CEO

Studio Design is a large manufacturing company from Bosnia and Herzegovina. Their core business is the production and installation of aluminum and PVC joinery. They install awnings, pergolas, BQR and BGN-R, steel structures, and produce glass systems. Besides this, they are also a large format printing company offering outdoor & indoor branding, neon signs, vehicle branding and more. As they grew and expanded in other markets, they needed software that could follow this growth and combine their different sectors into one system. Toscana emerged as the number one choice mainly due to its knowledge of the manufacturing industry and its flexibility to adapt to various sectors.

Toscana ERP was successfully introduced in all their business sectors, centralizing all data into one system, thus significantly facilitating the communication between departments and increasing efficiency. To further automate order processing, Toscana was integrated with software specialized for PVC joinery. All required information is now being transferred automatically between the two software solutions. Using Toscana production module, they were able to maximize the efficiency of their production and monitor the progress from anywhere and at any time.

Sitoprint is a printing house from Serbia with over 33 years of existence. They started off as a small screen printing company and have expanded over the years into offset print. Since 2020, they have made a significant step forward by investing in industrial digital print of roll labels. State-of-the-art equipment for printing and finishing labels from a roll ranks them among the top providers of this service in Serbia and the region. Their last expansion was the reason why they started searching for a new ERP system that could help them overcome the challenges of entering a new market and establishing their presence. Toscana emerged as the most suitable partner as it could understand their needs and help them reach their goals in the new market.

Toscana’s label price calculation module and B2B customer portal are the two most essential features for Sitoprint. The B2B portal allowed Sitoprint’s customers to order labels directly through the system without additional calls or emails, significantly facilitating the ordering process. It helped Sitoprint gain a competitive edge in the label market and reach a wider audience.

“Kudos to the Toscana systems team. You have created a great program and you regularly work on improving it. You have helped a lot in the business of our printing house and your solutions have a great impact on our business/organizational improvement. Keep it up!”
Sitoprint team