Proof of delivery

Toscana ERP allows delivery personnel to capture electronic signatures from recipients upon the successful delivery of products or services. This electronic signature serves as concrete evidence that the delivery was completed and accepted by the customer or the designated recipient.

In addition to electronic signatures, Toscana ERP permits delivery personnel to attach photos and notes to the proof of delivery record. This feature is particularly useful when additional documentation or visual evidence is required to confirm the condition of the delivered items or to document any special circumstances.

The proof of delivery data is updated in real-time within the Toscana ERP system. This means that as soon as the delivery is made and the recipient signs electronically or provides additional information, it is instantly accessible to authorized personnel, providing immediate confirmation and visibility into the delivery's status.

Authorized personnel, including delivery managers and customer service representatives, can easily access the proof of delivery records within Toscana ERP. This accessibility ensures that the information is readily available for verification, customer inquiries, and dispute resolution.