Delivery tracking

Ensuring the accurate and timely tracking of deliveries is paramount for businesses aiming to exceed customer expectations. Toscana ERP equips organizations with numerous tools to enhance and streamline their delivery tracking processes, enabling real-time visibility and transparency across the supply chain.

Real-time shipment tracking

Toscana ERP provides real-time visibility into the whereabouts of your shipments. From the moment a product leaves the warehouse until it reaches its destination, you can monitor its progress, ensuring that customers receive accurate and up-to-the-minute information on their deliveries. And the best thing is – all tracking data is centralized. This means that employees, delivery managers, and customers can access a single, comprehensive dashboard to monitor delivery progress, review historical data, and retrieve relevant documentation.

With Toscana ERP, you can empower your customers with the ability to track their own deliveries. By providing customers with tracking codes or access to a user-friendly portal, you can enhance customer satisfaction and reduce the burden of customer inquiries regarding order status. If customers are given access to a B2B customer portal, they can even monitor the order while it’s in production.

Mobile-optimized delivery tracking

The delivery tracking function is optimized for mobile devices. Delivery personnel can easily access tracking information, update delivery statuses, and communicate with customers directly from their smartphones or tablets. Upon delivery, they can change its status and attach any additional documents or pictures if necessary. This mobility ensures that tracking information is accurate and up to date, even when delivery teams are on the move.

Finally, this function also includes an automated notification system. Once the order is delivered, all employees responsible for it will automatically get a notification about the order delivery.